Information technology (IT) is a large, complex, and multifaceted domain in which professionals support institutional operations and also create and nurture the environment needed for innovation and transformation. Higher education IT roles may include areas such as user services and support, enterprise architecture, systems administration, data center management, network services, vendor relationship management, data management and analysis, and support for instructional spaces and activities.
Cindy Mitchell, Chief Information Officer at Colby College (retired), discusses the importance of expanding your network. Antoine Harrison, CIO for Schenectady County Community College discusses the issues the CIO has no control over and how to manage them.
The EDUCAUSE Information Technology Pathway Toolkits provide individuals and mentors an opportunity to identify strengths and gaps, then select activities to leverage those strengths and develop in select areas. The toolkits support the development of an action to improve immediate performance and foster readiness for long-term professional goals. Select the appropriate toolkit for your needs below to get started.
Early-level data professional positions include visualization specialist, data wrangler, data engineer, and a focus on analysis. Roles often have "analyst" at the end of the title (e.g., data analyst, research data analyst, data governance analyst, institutional research analyst, etc.) In these roles, duties and responsibilities may include building data models and assessing, preparing, and analyzing institutional data to provide timely reports, analyses, and visualizations to stakeholders and answering ad-hoc questions.
Bachelor’s or Master's degree or equivalent experience.
Entry-level positions in cybersecurity include job titles like information security specialist, information security analyst, network technical specialist, and computer forensics analyst. In these roles, your duties and responsibilities may include helping to prevent data breaches, network attacks, and other threats. You work to protect your institution's digital resources and information technology systems and to prevent hackers from disrupting normal business activities. Additionally, you help faculty, staff, and students learn and engage in good information security practices on the job and at home.
Degree in Computer Science or related area and/or equivalent of education and experiences; select network and security certifications; and experience working with select compliance standards.
Entry-level positions for teaching and learning may support faculty to apply learning technology to courses, coordinate and maintain digital resources for the institution, or assist in curriculum or instructional design. People who perform these tasks may have job titles like instructional technologist, instructional designer, computer learning lab coordinator, learning management system administrator, instructional technologist, multimedia designer, and faculty development specialist.
Associate's degree, bachelor’s degree, certifications in user and instructional design, or equivalent experience
Entry-level positions in innovation include job titles such as instructional innovation specialist, business transformation project manager, and systems integration and innovation coordinator. These positions work in some capacity helping to support innovation to advance institutional strategies.
Associates degree, bachelor’s degree, or equivalent experience.
Early level positions in information technology include job titles such as user support specialist, data analyst, desktop support technician, and network operations analyst. These positions work in some capacity helping to support institutional technology or data operations, or to maintain the institution's digital environment.
Associate degree, bachelor’s degree, ITIL or IT service management training (see take action for more information), or equivalent experience. Certifications such as CompTIA A+, ITIL Foundation; vendor specific certifications such as Microsoft, AWS, for service and support roles. Certifications around data analytics and vendor specific certifications, such as Oracle or Microsoft for those working with data and databases.
A Data Analyst collects, evaluates, and prepares research and/or other complex statistical data for a specific unit of the institution. Prepares statistical and narrative reports and recommendations, and participates in the analysis and interpretation of data as appropriate. Develops, maintains, and ensures quality control of databases and may assist in development and implementation of measurement systems. Engages with technical and non-technical leaders across campus to identify data needs, triage data, perform data analysis, and develop data visualizations.
Provide product support and training to faculty, staff, and students, including answering questions, troubleshooting technical issues, and producing training materials. Working and/or supporting the IT help desk.
Provide technical support for desktop and laptop computer users by phone, email, chat, and in-person support to faculty, staff and students. May also work closely with other information technology teams to develop, coordinate, integrate, implement, and support technology solutions throughout the institution.
Manage software systems, servers, and network connections to ensure high levels of availability and security of supported business applications. Participate in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with institutional goals, industry best practices, and regulatory requirements.
Provide technical oversight for deployment and delivery of enterprise-wide network analysis projects or services. Develop technical standards for implementing enterprise-wide network analysis projects or services.
The Applications Developer performs complex analysis, design, development, testing, and debugging of software ranging from operating system architecture integration and software design to assist in the transition from a legacy database system to a university-wide cloud-based academic resource management system. Designs, codes, tests, develops and documents critical and complex application programs for computer systems. Establishes project standards and processes. The successful applicant will work well independently or within a team setting and own the projects being assigned while demonstrating strong skills in object-oriented design, patterns, and programming.
Kenneth Gyan, Director of Information Technology, University of North Carolina at Chapel Hill.
Insuh Pak, Analytics Engineer at University of California, Santa Cruz
Melissa Meehan, Web Services Director, SUNY Buffalo State.
Rebecca Graetz, Senior Instructional Designer, University of Wisconsin-Oshkosh
Take our self-assessment for early career professionals to evaluate your skills and abilities and to identify your strengths and growth opportunities in team performance, resource management, leadership practices, and project operations.
Join one of these Community Groups to explore issues and solutions in Admin System Management, Cloud Computing, IT Metrics, IT Procurement, or IT Support Services.
Become an EDUCAUSE ambassador for your institution and get the most out of your membership by connecting your colleagues with beneficial resources.
Learn about and join the Young Professionals Community Group for support in the early stages of your career.
Find a mentor who has a role you may eventually want and talk with them about their professional journey. Connecting with a mentor with information technology expertise can help you understand the latest trends and issues.
Consider a volunteering opportunity, like reviewing proposals or submitting an article for EDUCAUSE Review.
Join community groups focused on your areas of interest and share ideas and experiences about supporting your community of information technology users.
Complete the Presenter Concierge series to help you create an outstanding presentation by focusing on the practices adopted by the most effective speakers, presenters, and facilitators.
Submit a session or poster proposal to the EDUCAUSE Annual Conference and share with a vibrant community of higher education professionals working with technology.
Peruse any of the fifteen EDUCAUSE Review channels including leadership, data analytics, and various professional topic areas like Enterprise IT.
Complete the Presenter Concierge series to help you create an outstanding presentation by focusing on the practices adopted by the most effective speakers, presenters, and facilitators.
Plan to attend member-only information technology webinars to stay current on issues.
Access the world's largest collection of resources that support IT professionals in higher education.
Earn your microcredential in the Data Literacy Institute, designed specifically for higher education professionals who are new to working and communicating with data and want to learn how to use data for decision-making.
Apply for an EDUCAUSE scholarship to support your professional learning.
Mid-level positions in data include highly proficient individual contributors and people managers. Often, job titles that include “Lead” are individual contributor positions that may include project management responsibilities: Lead Data Engineer, Lead Analytics Engineer, Lead Data Analyst, or Principal Analyst. As lead individual contributors, duties and responsibilities may also include participating in teams of other data professionals and working with key stakeholders to deliver data product solutions. Professionals at this level may support central services with enterprise/institutional data or specialize within functional domain data. Similar versions of these job titles with “Manager” or “Associate Director” include people management duties such as performance management and professional development: Associate Director of Institutional Research, Data Services Manager, or Data Governance Manager. As a manager, duties and responsibilities may include leading teams of other data professionals and managing stakeholders to deliver data product solutions. Mid-level professionals may support the development of technical skill sets of early-level professionals within an area of expertise, manage central services with enterprise/institutional data, and/or specialize within functional domain data.
Master’s, MBA, PhD, or equivalent experience.
Mid-level positions in cybersecurity include job titles like information security analyst, information security penetration tester, information security engineer, information security consultant, information security advisor, information security manager, information senior security engineer, manager of information security and systems operations, and senior manager of research computing. In this role, your duties and responsibilities may include designing security systems, conducting reviews and audits, assessing systems for gaps, and recommending solutions.
Bachelor's degree in computer science, information systems, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.
Mid-Level teaching and learning roles include job titles like project manager, instructional designer, and faculty development manager, and typically require expertise in educational technology and learning design. People in these positions are beginning to have leadership responsibilities and may coordinate teams or training. At this level, people continue to develop the competencies and relationships they will need to assume senior and executive roles in the field.
Bachelor's or master’s depending on career goals and institutional expectations. Consider obtaining relevant certifications to user and instructional design, curriculum development, and project management.
Mid-level positions in innovation include job titles such as digital innovation librarian, associate director of research and innovation, and program manager for innovation and digitization. Professionals in these positions are often in management-oriented roles with responsibilities for supporting or maintaining a specific area related to innovation. They may also supervise entry-level staff.
Master’s, MBA, or doctoral degree based on personal goals and institution’s expectations.
Mid-level positions in information technology include job titles such as operations support manager, manager of client services, or manager of reporting and analytics. Professionals in these positions are often in management-oriented roles with responsibilities for supporting or maintaining a specific area within information technology. They may supervise entry-level staff.
Bachelor's, master's degree (or equivalent experience), ITIL or IT service management training, depending on career goals and institutional requirements (see take action for more information).
Manage data & analytics functions, oversee the creation of new reports, analysis of data to answer business questions, and maintenance of existing reporting systems.
Manage business and technical aspects of an information technology functional area. Collaborate with other business units within information technology as well as across the institution. Responsible for the business of delivering technology solutions for their particular domain. Responsibilities may include project and portfolio management, and service level management.
Oversee an end-user support organization and supporting systems. Triage and address end-user support needs with special sensitivity to institutional academic mission and strategic goals.
Ensure the reliable performance of ERP systems and applications. May include support of high-availability (HA) environments in multiple operating systems, maintaining application integrity by assisting in updates and security patches of applications, and documenting the direction, scope, and objectives of ERP that parallel overall business strategies.
Provide strategic and operational oversight for the enterprise applications ecosystem. Responsible for implementing systems that improve business processes within all areas of a particular unit. May oversee a small team to design, develop, implement and maintain applications and data reporting systems. Responsible for assessing the needs of end users, collaboratively developing strategies to meet the identified needs, and ensuring that the intended outcomes are achieved.
Provide management for planning and implementation of information technology projects. Assist with setting strategic direction for software development, web design, and the administration of critical information systems. Collaborate with stakeholders across the university to determine immediate and long-term needs.
Educate, facilitate, and communicate with all members of the larger data governance structure at an institution. Address issues that arise (e.g., data documentation, data access, and data quality), provide progress metrics, and support the user community's data literacy.
Jay James, Senior Cybersecurity Operations Lead, Auburn University.
Todd Barber, Executive Director of Enterprise Applications and Data Services at The University of Tennessee Health Science Center
Melissa Barnett, Data Governance Manager, Georgia State University.
Steve Burrell, Vice President & CIO, Northern Arizona University
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Take our self-assessment for mid-level professionals to help you identify your strengths and growth opportunities in the areas of communication, team development and optimization, financial management, and project management.
Assess your data literacy skills and abilities by taking the Data Literacy self-assessment and understand your strengths and weaknesses in data security and privacy, data management, data analysis, and others.
Lead or facilitate a Community Group that supports your work in DevOps, information technology Communications, information technology service management, Network Management, or Project Management.
Learn more about professional mentoring, and how to form and plan for a successful relationship.
Become a Working Group member and collaborate closely with your peers from a variety of institutions to define solutions for new and existing challenges and create useful resources for the community.
Read the latest on best practices on the use of technology in higher education on the EDUCAUSE Enterprise IT channel.
Teach in one of the EDUCAUSE leadership and management Institutes to stay connected and share knowledge. Find out more about serving as an Institute faculty member.
Consider submitting an article proposal to the EDUCAUSE Review.
Volunteer for group activities or become a leader of the IT Support Services Community Group, formed to share ideas about supporting individual users of information technologies.
Go to the EDUCAUSE Annual Conference or other events, designed for, and attended by, a global community of higher education professionals working with technology.
Access the world's largest collection of resources that support information technology professionals in higher education.
Earn your microcredential in the Data Literacy Institute, designed specifically for higher education professionals who are new to working and communicating with data and want to learn how to use data for decision-making.
Consider submitting an article proposal to the EDUCAUSE Review.
Leverage EDUCAUSE’s DEI book recommendations for suggestions provided by community members.
Complete ITIL or IT service management training appropriate for your skill and role level.
Join an upcoming information technology webinar featuring lively panel debates and cutting-edge insights. You can sign up for forthcoming webinars or review recordings and slides from past presentations.
Advanced-level positions in data and analytics include job titles like Director of Institutional Research, Director of Data Analytics, Director of Data Governance, Director of Data Architecture, and Deputy Chief Data Officer. These roles may be responsible for monitoring the operational functions of the team but are also engaged and embedded into the business units around campus to help other unit leaders make data-driven decisions. These roles may also lead a team of individuals, sometimes multiple teams.
Master’s, MBA, PhD, or equivalent experience.
Advanced-level information security positions include information security manager, information security associate director, information security officer, information security architect, information security engineer, assistant director of information security, information security senior director, and others. People in those roles monitor the organization's information technology security system, are in charge of the institution's security risk management program, and act as advisors to executives.
Bachelor’s degree in Information Security, Information Systems, or Computer Science or relevant experience. Certified Information Systems Security Professional (CISSP) or other equivalent certifications typically preferred. Information security, networking, server administration, and project management experience typically preferred.
Advanced teaching and learning positions include job titles like senior instructional designer, director of academic technology, teaching and learning center director, and director of online learning. Professionals in these roles provide strategic oversight at the departmental level and usually lead teams. While not at the executive level yet, people in these roles are often the most senior representative subject matter expert in educational technology or learning design.
Master’s, EdD, or PhD depending on career goals and institutional expectations.
Advanced-level positions in innovation include job titles such as director of innovation and instructional technology, director of lean transformation, and director of digital innovation and ecosystems. Professionals in these positions are responsible for directing and leading the operations of large innovation-related projects, often with managers and other staff reporting to them.
Master’s, MBA, or doctoral degree based on personal goals and institution’s expectations
Advanced level positions in information technology include job titles such as director of analytics, director of client services, and director of network work services. Professionals in these positions are responsible for directing and leading the strategy and operations of large areas of information technology, often with managers and other staff reporting to them.
Bachelor's, master's degree (or equivalent experience), certification in project management or change management, ITIL or IT service management training, depending on career goals and institutional requirements (see take action for more information).
Responsible for the institution's data ecosystem and for the collection, analysis, stewardship, and communication of data to support strategic planning and decision-making. May use data visualization and predictive analytics to support student success, learning outcomes assessment, fiscal management, enrollment management, and advancement functions at the Institution.
Lead all facets of client experience for information technology and services. Lead and develop a team of staff and student workers to manage client relationships, service desk, desktop support, and endpoint management; lead projects and provide communications and programming in support of services and initiatives, including campus digital fluency.
Develop, coordinate, and perform maintenance, enhancement, and design of the institution's enterprise applications. Provide advice, insight, and recommendations on future concepts, development, and direction of enterprise services.
Responsible for managing and directing staff and operations related to institutional technology infrastructure. Maintain the efficiency of network systems to ensure the stability and efficiency of business functions.
Provide leadership and guidance in critical areas of technology administration, including budgeting, resource development and allocation, policy formation, technology evaluation, and service development, delivery, and deployment. Provide assistance to the CIO in managing business operations to improve cost-effectiveness, service quality, and information technology operational effectiveness.
This position typically plans, directs, and coordinates a diverse range of Information Technology (IT) programs and operations for the IT department. The role is primarily responsible for IT outreach and technology planning, helping other institutional units develop long-term strategies to meet the technology needs of their staff and customers. This includes multiyear technology plan development and identifying new, scalable solutions to be implemented across the institution. The position is typically responsible for technology fund management, incorporating knowledge of current trends, needs, and technology plans, this position may help manage the direction of state technology funds. The role may coordinate and, where necessary, develop IT training and related platforms as well as IT event management, develop multi-year technology plans that will inform tech purchases, manage and distribute state-level funding for technology, support vendor relations, and negotiate discounts.
Act as a systems logistics specialist through design, implementation, and maintenance of information technology systems for business clients. Design the structure of new technology systems, oversee the implementation of programs, and liaise with the software development team.
Senior network engineers oversee the workflow involved in maintaining a company’s enterprise network. They are responsible for designing and implementing the company’s network infrastructure, resolving advanced support issues, and managing the junior network engineering staff.
The Director of User Experience works with university leaders to translate user, brand, and business needs into a dynamic web experience befitting the institution's brand. Reporting directly to senior leadership, leads a team of UX/UI designers and full stack developers, equipping them with strategic creative thinking, digital experience trends, and the latest technologies. Redefines/defines a premium experience at the intersection of user needs and business objectives for all institutional audiences.
What inspires you? Inspiration, motivation, and admiration are all qualities that either help us get to the next step in our career or our personal lives or simply help us get the morning started.
Ravneet Chadha, Associate Vice President and Chief Data Officer, at University of Arizona
Andre Jenkins, Deputy Chief Information Security Officer, University of Pennsylvania.
Victoria Getis, Senior Director, Teaching & Learning Technologies, Northwestern University.
The gap will continue to widen between institutions that are starting to engage in digital transformation and those that have not. We asked five institutional leaders to share their unique projects that reflect a shift to Dx.
Take our self-assessment for advanced-level professionals to help you identify your strengths and growth opportunities in the areas of communication, team development and optimization, financial management, project management, and more.
Take the Higher Education Generative AI Readiness Assessment designed to provide a sense of your institution’s preparedness for strategic AI initiatives.
Attend a Member QuickTalk to connect with others on timely information technology topics like cloud or open technologies.
Engage with other associations, like the Association for Institutional Research, and develop the knowledge, skills, and abilities necessary to implement and lead data-informed cultures.
Serve as a mentor to a new information technology professional.
Volunteer for group activities or become a leader in one of these communities: IT communications, IT disaster recovery, IT governance, or IT procurement and supplier management.
Have you started a project you would like to share with the broader higher education community? Propose a topic for a Working Group.
Teach in one of the EDUCAUSE leadership and management Institutes to stay connected and share knowledge. Find out more about serving as an Institute faculty member.
Attend or speak at higher education events to advocate for information technology issues.
Join an advisory or member committee and help shape EDUCAUSE programs by providing guidance and expertise to a particular area.
Take a look at the Showcase Series that takes a closer look at the EDUCAUSE Top 10, spotlighting the most urgent issues identified by the higher ed community each year.
Stay current with Top IT Issues, Technologies, and Trends to know what's important and where to focus in your planning and management activities.
Check out this webinar on the 3 Fundamental Skills to Have in Your Personal Change Toolkit.
Make a plan to support and develop your team with leadership and management training specifically designed for higher education professionals.
Consider training and certification in business intelligence or project management.
Learn more about the Higher Education workforce with our suite of research reports.
Data professionals at the executive level typically report to a member of the President's Cabinet and are responsible for institutional data strategy and operations involving data governance, management, and analytics. These positions provide leadership and oversight for centralized and distributed teams involving all aspects of the effective and ethical use of data. Depending on institutional needs and maturity, these positions may be highly focused on specific aspects of data strategy and operations where only working knowledge of other component disciplines may be needed.
Master’s, MBA, PhD, or equivalent experience.
Unit executive level positions are typically members of the senior leadership team and work with constituents across the institution—faculty, staff, and students—to develop and deliver a comprehensive security and privacy program, including liaising with the campus general counsel on risk management and compliance activities. These positions may exist in Colleges of Medicine, Colleges of Law, or perhaps at a campus within a multi-campus district. Unit executives will need to have some familiarity with each level of information security work, from the strategic to the technical.
Advanced degree in computer science, information technology, or related field. CIPP/US, CISSP, CISM, GIAC, or equivalent certifications, depending on career goals and institutional expectations.
Unit executive level roles in teaching and learning include job titles such as associate vice president online education, and associate provost for academic technology and innovation. These roles are often referred to as the Chief Academic Technology Officer, which can be a formal job title or a more informal institutional designation. Leaders in these roles guide institutional strategy in academic technology, online learning, and learning innovation.
PhD or EdD depending on career goals and institutional expectations.
Executive-level positions in innovation include job titles such as assistant vice chancellor for instructional innovation and support, chief digital transformation officer, and chief innovation architect. Professionals in these positions are responsible for providing leadership for large areas and sometimes multiple departments within the institution, usually involving strategic planning, budget oversight, and institutional leadership for innovation initiatives.
Master’s, MBA, MFA, JD, or doctoral degree based on personal goals and institution’s expectations
This pathway represents a role that is increasingly complex and diverse and requires individuals who can embrace technological and human aspects of innovative practice and transformational changes. It requires individuals to build and maintain relationships inside and outside of institutions. This often includes effective relationships with board members or Regents, and community leaders such as City Officials. The Institutional executive must also be prepared to make complex decisions in a politicized atmosphere. While it is unreasonable to expect executives to know everything, that have to be skilled at forming questions and questioning. The ability to communicate very complex concepts in generally understandable terms is critical. The role is expanding beyond cost and performance responsibilities to drive transformation through IT as a core driver of of value through shaping of culture, workforce, and technological shifts that enable new educational and operational models. The institutional executive also acts as a mentor and coach, to elicit growth and performance of those within the IT organization and to drive digital literacy across the enterprise. Finally, they must be able to speak truth to power, to uncover weaknesses and be vulnerable and humble in the pursuit of excellence. They are hired for strategy and fired for operations and thus must balance their efforts to drive innovation and change, while maintaining operational integrity, security, and reliability of IT services. They must realize that they are primarily in the people business. They are able to recognize chaos driven by factors outside of institutional and leadership control, and plan for various scenarios and possible realities in advance.
Master's or advanced/doctoral degree (or equivalent experience), in business or management, higher education administration or law. ITIL or IT service management training, depending on career goals and institutional requirements (see take action for more information).
Provide leadership for the institution’s information assets, including a data governance structure; provide critical information for decision-making; perform data analytics and trend analyses; and create reports for institution leadership and external entities at the local, state, and federal levels. May be responsible for data privacy as well.
Serves as the organization's top technology infrastructure manager. Runs the organization's internal IT operations. Works to streamline business processes with technology. Focuses on partnerships (leaders of functional units) and collaborates and manages vendors that supply infrastructure solutions. Aligns the organization's technology infrastructure with business priorities and develops strategies in support of the organization's desired outcomes.
Lead the organization's information technology division to include application development; application management; network services; infrastructure services and system administration; IT security; and user support services. Provide strategic leadership regarding institutional technology direction at a cross-institutional level.
Provide leadership and management for the Information Technology Services division. Responsible for system-wide planning, management, security, and coordination of the technology resources of the organization. May provide vision and leadership for a large portion of departments within a division.
Serves as the organization's top technology architect and manages the organization's engineering group. Uses technology to enhance the organization's product offerings. Focuses on students, staff, and faculty as consumers of technology. Collaborates and manages vendors that supply solutions to enhance the organization's products and services. Aligns the company's IT architecture with business priorities and develops strategies to increase organizational growth and adoption of technology.
John O'Brien, EDUCAUSE CEO and President, talks with Mike Corn, CISO for the University of California San Diego, and Cheryl Washington, CISO, for the University of California Davis, about the increasing relevance of the Chief Information Security Officer role.
Rana Glasgal, Vice Provost for Data & Analytics at Northeastern University
Kate Hash, Assistant Vice Chancellor for Customer Experience, University of North Carolina at Chapel Hill.
Many colleges and universities want to innovate. But are they ready to innovate? Watch this video on keeping pace with innovation.
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Complete this Analytics Institutional Self-Assessment to help analytics professionals understand the level of their analytics capabilities and get some ideas about how to improve those capabilities.
Use EDUCAUSE Analytics Services to identify peer institutions, learn more about technology solutions, and review benchmarking resources.
Thinking about a senior leadership role? Participate in complimentary one-on-one executive career coaching with an executive recruiter at the annual conference and online.
Engage with other associations, like the National Association of College and University Business Officers to broaden understanding of perspectives and issues.
Serve as a mentor to a current information technology professional or someone considering a career in IT.
Join an advisory or member committee and help shape EDUCAUSE programs by providing guidance and expertise to a particular area.
Attend a Member QuickTalk to connect with others on timely information security topics like risk management, and security awareness.
Start or lead information technology projects leveraging digital transformation, which help advance your institution’s mission.
Chair an EDUCAUSE Advisory Committee or Conference Program Committee.
Learn more about becoming an EDUCAUSE Board Member and to advance higher education, serving as the voice of community members in governance and ensuring that the association is responsive to the needs of our diverse community.
Teach in one of the EDUCAUSE leadership and management Institutes to stay connected and share knowledge. Find out more about serving as an Institute faculty member.
Encourage your team members to apply for an EDUCAUSE scholarship to support their professional learning.
Keep up with federal policy developments with implications for higher education.
Learn how to put the principles of DEI into practice using the EDUCAUSE Guide to Diversity, Equity, and Inclusion.
Take a look at the Showcase Series that takes a closer look at the EDUCAUSE Top 10, spotlighting the most urgent issues identified by the higher ed community each year.
Artificial intelligence has the potential to produce significant organizational change, learn how to manage it holistically.
Prepare your team to support the transformation of your organization by learning how to be change practitioners, at any professional level.
Under the general direction of the vice chancellor, president, and/or CIO, institutional executive-level positions are typically responsible for the development and delivery of a comprehensive, university-wide or district-wide information security and privacy program. These positions help inform and provide strategic guidance around information security to the CIO, the members of the institutional senior management team, the Board of Trustees, and the broader institutional community.
Advanced degree in computer science, information technology, or related field. CIPP/US, CISSP, CISM, CCSP, CEH, GIAC, or equivalent certifications, depending on career goals and institutional expectations.
Institutional Executive Teaching and Learning include job titles such as Chief Online Learning Officer; Vice-Chancellor, Academic Affairs; and Associate Vice President of Academic Affairs. These roles are typically positioned at the institutional or district level of the organization and are responsible for providing institution-wide leadership, supervision, guidance, and direction for all educational programs, faculty and staff, and instructional policies and procedures. They may also provide leadership and supervision for academic support services, including tutoring, testing and assessment, and library services.
PhD or EdD depending on career goals and institutional expectations.
Institutional executive-level positions in innovation include job titles such as chief learning and innovation officer, vice president for research and innovation, and vice president for strategy and innovation. Professionals in these positions work with other executives and provide leadership for institution-wide initiatives and strategy.
Master’s, MBA, or doctoral degree based on personal goals and institution’s expectations.
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Recommended education for Info Sec early level
Emily Harris, Director of Cybersecurity, Marist College
Looking at info techas a career path can be intimidating, but many working in this field didn't start out with intentions to work in cybersecurity. In this podcast, we ask several higher education cybersecurity professionals how they would encourage others to consider cybersecurity as a career option.
Shawn Miller, Associate Provost for Digital Learning and Strategy at Rice University.
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Throughout and beyond your information technology career, you can keep contributing and providing thought leadership to the profession that may fall outside of the particular career levels identified above. Explore ways to make connections, to continue leading, and to support other professionals and institutions with your hard-earned expertise and experience.
Keep up with federal policy developments with implications for higher education.
Take the Higher Education Generative AI Readiness Assessment designed to provide a sense of your institution’s preparedness for strategic AI initiatives.
Look for opportunities to build relationships with information technology professionals outside of higher education by participating in leadership and networking programs.
Engage with other associations, like the Association of Governing Boards of Universities and Colleges, and broaden your leadership.
Learn about the relationship between President and CIO.
Thinking about a senior leadership role? Participate in complimentary one-on-one executive career coaching with an executive recruiter at the annual conference and online.
Support others in higher education by sharing your expertise and experience as a faculty member in one of our Institutes.
Learn how to become an EDUCAUSE Board Member to advance higher education, serving as the voice of community members in governance, ensuring that the association is responsive to the needs of our diverse community.
Learn about the EDUCAUSE board nominations and elections process.
Read about how to manage technology changes holistically.
Engage with other associations, like the National Association of College and University Business Officers (NACUBO) to broaden understanding of perspectives and issues.
Learn about the latest solutions in artificial intelligence, cybersecurity, data governance, and others.
